General
- Business unit management (sales, marketing, customer service and finance)
- Business planning for SME and social economy sectors (new ventures and development)
- Programme management
Sales
- Selling skills (SME, corporate and public sector)
- Presentation skills
- Sales team management (corporate and public sector)
- Account management (corporate and public sector)
- Major bid management
Marketing
- Writing marketing content (business proposals, product literature and advertising copy)
- Developing sales and marketing plans
- Digital marketing (presently studying for the IDM Certificate in Digital Marketing)
ICT
- Extensive knowledge of telecoms industry
- Working knowledge of XHTML, CSS and scripts
- Development and management of e-Commerce and CMS websites